Fix: SSL Not Trusted or Invalid Security Error on Mobile

My own site has been fully SSL for a while now but I noticed a security error while viewing it on my Android phone using the Chrome browser recently. It’s fine on a desktop. I googled around a bit and contacted my SSL issuer NameCheap.com for advice and they suggested that I hadn’t installed the Certificate Authority (CA) bundle while installing the main SSL cert initially. The CA bundle is optional when installing an SSL cert but it exists to improve compatibility with web browsers and clients so is worthwhile putting in too.

NameCheap provided the CA bundle code via email and it was a fairly straightforward process to go in to my hosts Cpanel and add the CA to the existing cert via the SSL/TLS Manager.

The process is outlined here:

Namecheap.com/support/knowledgebase/article.aspx/9418/0/cpanel

Published by

Leon Quinn

Multimedia Design company in Leitrim, Ireland specializing in WordPress Website Design, Photoshop and Graphics. www.reverbstudios.ie

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.